Please join us at Noon on April 18, 2011 to welcome our M2D2 guest speakers for the month of April, Ronke Luke and Catrina Wright-Burgess, who will be addressing the topic of "Improving Quality within your project teams and organizations." Ronke and Catrina will take you down the "Quality" avenue and develop a roadmap that identifies ways to implement Quality processes, practices, and a framework that can add value to you and your project teams. We will be meeting in the USDA Cafeteria Conference Room, 1400 Independence Avenue SW, Washington, DC 20250. Sign-in and networking begin at 11:30 AM, and the presentation begins at 12:00 Noon. Cost: FREE!! This event is worth 1 PDU.

Registration this month is being managed by the PMI Washington DC chapter. To register, click here.

Overview

How is quality within your agency or organization viewed by federal employees, project teams, and customers? Are your Quality statements clearly defined and accessible by employees? Do employees know and understand what is expected of them regarding their job related responsibilities?
 
Join Ronke Luke and Catrina Wright-Burgess on April 18 at USDA as they take you down the "Quality" avenue and show you how to develop a roadmap that identifies ways to implement Quality processes, practices, and a framework that can add value to you and your project teams. Quality is a key area often overlooked until the end product is completed and delivered, but by then, corrective actions are too late and reputations are tarnished. It's important to identify, understand, and communicate the key steps of Quality to your teams and customers.  Quality can mean different things to many people depending on the industry, culture, and environment. Let Ronke and Catrina help you develop your Quality recipe while ensuring the necessary ingredients are included. They will also discuss how the CMMI (Capability Maturity Model Integration) framework can improve the area of Quality within projects.

Ronke Luke, PMP

Ronke Luke found a home in e-Management by bringing her consulting skills to bear in developing strategies for ensuring that IT investments are relevant to an agency's business operations. Prior to joining e-Management, Ronke worked on crafting solutions for energy and environmental challenges for government and Fortune 500 clients. Her work included solutions for both domestic and international markets. Ronke has an eclectic educational background, including a Master's degree in chemical engineering and certificates in environmental quality standards.

Catrina Wright-Burgess

Catrina Wright-Burgess began her career as a consultant for a public accounting firm where she developed skills in the areas of business process improvement and auditing. She assisted various companies and non-profit organizations with business process re-engineering, out-sourcing projects, and internal control audits. After several years as a consultant, Catrina decided to narrow her focus on accounting and became a senior accountant at a Wealth Management firm where she was responsible for financial reporting, investment funding activities and the firm's grant management program.

Catrina joined the e-Management team in 2005 as a senior accountant working directly for the Chief Financial Officer, and subsequently began work on a government contract as a system analyst. She later assisted e-Management in obtaining a CMMI Level 2 Maturity Rating in 2008. She then took on the role of Quality Assurance Manager with responsibilities ranging from assisting in the development, coordination, and management of quality assurance activities to improving processes and procedures related to e-Management's software development, operational, and service delivery processes. 

If asked what the best part of her job is, Catrina says it's "making her customers smile by adding value, showing results, and being committed to ensuring quality assurance plays a key role in their organizations."